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How does the refund take place once I have made the return?


Once we have received the goods and checked their condition, we will issue the refund which will take place on the same method you used to make the purchase.

1. Credit cards, once the refund is issued it will take 5 to 7 days to appear on your card statement, this depends on the credit institution.

2. PayPal, the refund is almost immediate, as soon as it is issued you will receive the notification from PayPal and the credit will take place in about 48 hours.

3. Amazon Pay, also in this case Amazon will send you the notification that the refund has been issued.

4. Bank Transfer, the refund will be accounted for in about 3 working days.

5. If you have paid cash on delivery, then in cash to the courier, we will make the bank transfer to the account you indicated during the return, we recommend that you put the IBAN inside the package you returned.