If you encounter a problem and are unable to complete the purchase, the reasons may be different, sometimes your registration may be incomplete or during the payment phase there may be a delay in the transmission of data to the credit card institution or the site may have a technical problem. Don't worry, to solve it quickly send us an email (to: info@labiancheriaperlacasa.com), briefly describe the problem and write us your phone number we will contact you in a short time and find the right solution.

Very simple, click on this link, simply enter the email with which you registered on our site, then you will receive an email containing instructions for resetting your password.

Once you have made the purchase, if you have indicated a correct email you will receive confirmation from the store that your order has been successful, also check your spam box, it sometimes happens that the email ends up there and you cannot see them, if you do not receive any type of confirmation check the email you have indicated or contact us at our email, info@labiancheriaperlcasa.com

If you need to change the shipping address, please contact us via our email info@labiancheriaperlacasa.com, it is possible to do it on the same day you placed the order, later it is not possible to do it because the documents have already been prepared for shipment

Of course you will really receive what you see in photos, the photos represented in our site are all photos really taken by us so you will receive exactly what you see, a problem may arise on solid colors because the colors may differ slightly from those you see on the monitor because this depends on how the monitor is illuminated and the type of computer or phone you have.

We have several payment methods, all of which are very simple:

1. All credit cards, Visa, Mastercard, American express...
2. Amazon Pay
3. Cash on delivery, you can pay the courier directly in cash, but the additional expense is 4.90
4. Bank transfer, at the time of order confirmation you will be given the details to make a bank transfer

As you can see, we have included a bit of them all so that you can pay with the method that best suits your needs.

To cancel an order, simply send an email to: info@labiancheriaperlacasa.com or through the contact form specifying the order number, name and surname within 1 hour of purchase, you will receive an answer regarding the cancellation of your order on the same day